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For More Information on Navion’s Response to COVID-19,
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COVID-19 (Novel Coronavirus) Resources Page
Navion Senior Solutions is actively engaged in efforts to prepare for and mitigate the impacts of the Coronavirus. Our corporate and community leadership teams are monitoring the situation closely. The health, safety, and well-being of our residents, associates, resident family members, and visitors is our top priority. At this time, there is no indication that any Navion community has been affected by the Coronavirus, but preparation efforts are well underway. We will continue to update our websites regularly to keep you informed. For more information, please contact your community Executive Director or contact firstname.lastname@example.org.
Updated as of March 31, 2020
The health, safety, and well-being of our residents, associates, resident family members and visitors continue to be our top priority. There are no reported cases of coronavirus at any Navion community.
As you are aware, the local, state and federal response to the COVID-19 pandemic is evolving quickly, and we are closely monitoring the situation and continue to implement new procedures based upon guidance from health authorities.
Restriction of Visitors
The NO VISITOR rule is still in effect at ALL Navion facilities, except for in compassionate care situations, which will be assessed on a case-by-case basis. The no visitor rule also extends to volunteers and non-essential healthcare providers and is in effect until further notice.
We want to thank family members and loved ones for abiding by the state mandated “no visitors” rule. We understand that this is a difficult time for those of you who have loved ones in our facilities. The health and safety of all our residents is our number one priority and your assistance in keeping them safe is appreciated.
We know our residents miss their loved ones, and we encourage you to call them regularly and to send cards and letters. We know they will appreciate them. Our staff will also continue assisting with phone and video calls as needed.
Please scroll down for additional information on measures implemented at our facilities over the past weeks.
Updated as of March 25, 2020
The health, safety, and well-being of our residents, associates, resident family members and visitors continue to be our top priority. There are no reported cases of coronavirus at any Navion community. However, we continue to implement new procedures to ensure the well-being of our residents and staff.
In addition to the safeguards currently in place (link), we continue to closely monitor this quickly changing situation and have implemented additional procedures based upon guidance from local, state, and federal health authorities. Please visit this site for regular updates.
Restriction of Visitors and Communication with Family Members
Based on guidance from multiple state health departments, visitors are not permitted in Navion facilities, except for in compassionate care situations, which will be assessed on a case-by-case basis. The no visitor rule also extends to volunteers and non-essential healthcare providers.
All visits are suspended until further notice. However, we understand it is important for our residents to communicate and connect with family. To ensure ongoing communication between you and your family members, staff will facilitate communication between you and your loved ones by phone or video communication.
We have implemented the following measures at all of our Navion facilities:
Additional Measures at Facilities in Virginia
Based on guidance from the Virginia Department of Social Services, we will suspend all group activities and communal dining. Residents can pick up their meals in the dining room or arrange for staff to deliver them directly to their rooms.
Updated as of March 17, 2020
There are no confirmed cases of Coronavirus at any Navion community as of this writing. We continue to closely monitor this quickly-changing situation and make decisions based on the guidance of local, state, and federal health authorities.
Overview of Navion’s Efforts
The CDC currently requires anyone (employees, family members, and all other visitors) coming from CDC Warning Level 3 countries to self-quarantine for 14 days. In addition, Navion, along with the US government, recommends that individuals strongly consider postponing cruise ship travel to any location. Recent reports of COVID-19 on cruise ships highlight the risk of infection to cruise ship passengers and crew.
*Associates who would like more details should speak with their manager.
Associates’ Personal Travel
All associates traveling to CDC Level 2 and 3 areas must adhere to the following:
If you were on a cruise in the past 14 days:
Seek medical care if you feel sick with fever, cough, or have trouble breathing. Call ahead and tell them about your recent travel and your symptoms.
Residents’ and Family Members’ Personal Travel
All residents and family members traveling to CDC Level 2 and 3 areas must adhere to the following:
Out of an abundance of caution and in an effort to best protect our residents and employees, please know that you will be screened for symptoms upon entering our communities. Click here to see a sample of the form that will be required upon entry into the community. This will include taking your temperature using a forehead or ear-based thermometer.
We will prohibit access by individuals who meet any of the following criteria: